Case Study: Genetec accelerates investigations and secures digital evidence with Microsoft Azure

Clearing crime investigations faster with automated digital processes

Genetec Inc., a Canadian provider of security software used worldwide, faced a growing problem: law enforcement and security teams struggled to collect, convert, search, and securely share video and digital evidence from disparate sources (surveillance, body cams, phones). Manual ingestion, siloed systems, and physical transfer of files created costly delays, broke chain of custody, and hindered collaboration across agencies.

Genetec built Genetec Clearance on Microsoft Azure to automate ingesting, transcoding, indexing, redaction, access control (Azure AD B2B), and secure cloud storage—enabling centralized search and case sharing while preserving chain of custody. As a subscription service, Clearance sped investigations, cut courier and server costs, simplified multi‑agency collaboration, and helped organizations process evidence more efficiently so teams can spend more time protecting the community.

Genetec

Erick Ceresato

Product Manager