Case Study: Carhartt achieves a durable, agile, collaborative workplace and real-time data insights with Microsoft Azure

Carhartt - Customer Case Study

Carhartt, the 127‑year‑old American workwear brand, needed to preserve its tradition of direct, face‑to‑face communication while scaling a distributed workforce across the US, Mexico, Canada and Europe. The company faced challenges in enabling real‑time collaboration, faster response to rapidly changing customer preferences, secure handling of corporate data, and avoiding costly on‑premises infrastructure.

Carhartt adopted Office 365 and Microsoft cloud services — including Skype for Business, OneDrive for Business, Office Online, Planner, Yammer, Power BI and Azure — plus Advanced Threat Protection and Exchange Online archiving. The result: a close‑knit, virtual workplace for 1,500 office employees with concurrent document editing and fewer email attachments, Planner‑driven project work, real‑time sales analytics via Power BI, improved customer engagement, and reduced IT burden from infrastructure management while strengthening security and compliance.

Carhartt

John Hill

Chief Information Officer