Case Study: dnata achieves digital transformation and 40% lower infrastructure costs with Microsoft Azure

Asia Pacific air services provider unlocks digital innovation with cloud migration

dnata, a major Asia Pacific air services provider serving over 80 airlines across 10 regional airports, faced an aging on‑premises IT estate that was nearing end‑of‑life. The legacy systems were costly to maintain, risked outages, limited scalability, and—when COVID‑19 struck—made it difficult to support remote work and seamless digital integration across Singapore, Australia, and the Philippines.

Working with Microsoft, dnata migrated key workloads to Microsoft Azure and Microsoft 365, running SAP ERP on Azure and adopting hybrid services to leverage existing licenses. The move delivered faster reporting and real‑time analytics, stronger security and compliance, improved agility and customer experience, and reduced infrastructure maintenance costs by up to 40%, enabling easier expansion and ongoing digital transformation.

dnata

Dirk Goovaerts

Chief Executive Officer