Case Study: Arab Sea Information Systems achieves streamlined operations and SaaS readiness with Microsoft Azure

Arabian ERP market’s biggest name starts new phase of success with Microsoft cloud

Arab Sea Information Systems, a Riyadh-based ISV behind the SMACC accounting platform used by about 400,000 users in 56,000 organizations, faced mounting operational friction from a complex VM environment and hard‑to‑maintain business rules in its codebase. Slow, manual database backups (about 25 minutes) and the need for a reliable SaaS delivery option to reach customers who resisted on‑premise deployments pushed the company to evaluate cloud providers and choose Microsoft Azure for stability and long‑term growth.

Migrating to Azure and adopting Azure Functions made key processes serverless and dramatically simpler: backup time fell from 25 minutes to 4, VM load and admin overhead dropped, and operational costs improved. The move freed the IT team to focus on customer‑facing features, increased flexibility, and positioned SMACC for SaaS delivery and broader market expansion.

Arab Sea Information Systems

Hesham Al Sohibani

Product Manager