Case Study: Choice Aviation Services achieves 80% faster freight processing with Microsoft Azure

Air cargo handling company modernizes its entire operations using Power Platform

Choice Aviation Services, a US-based international airline cargo company, needed to move from manual, paper-based warehouse and freight handling processes to digital operations, especially when it acquired a warehouse just weeks before launch. Working with Microsoft Azure and the Microsoft Power Platform, the company sought a faster, more efficient way to manage cargo check-ins, queueing, and status updates.

Microsoft Azure helped Choice Aviation implement Power Apps, Power Automate, and Power BI to create a self-service kiosk, mobile freight-processing tools, and real-time reporting dashboards. The solution eliminated paper-based workflows, improved customer drop-off coordination, and cut freight processing times by over 80%. It also evolved into Choice Aviation’s Eco Operational System, an integrated platform of more than 17 apps that set new efficiency standards for the business.

Choice Aviation Services

Stefan

Choice Customer