Case Study: WorldSmart becomes an analytics company with Microsoft Azure Stream Analytics and Power BI

Power BI harnessing the potential of data

WorldSmart, Australia’s largest technology provider to independent retailers, wanted to turn the customer data generated by its POS and loyalty programs into actionable insights. With Microsoft Azure Stream Analytics, along with Microsoft Power BI and SQL Server 2016, the company aimed to help retailers better understand store performance, customer behavior, and the causes behind sales trends.

Microsoft Azure Stream Analytics helped WorldSmart build a modern analytics platform that combined near-real-time operational data, loyalty data, weather data, and machine learning forecasts into Power BI dashboards and services. The result was faster, data-driven decision making for retailers, including more effective promotions, smarter reordering, and better markdown management; WorldSmart reported about 400 retail customers on Power BI and more than 200 stores using the platform, supporting over 2,000 users.

Worldsmart

Silvano Tittoto

General Manager of Data Insights and Analytics