Case Study: Marc Jacobs achieves 93% invoice automation and faster innovation with Microsoft Azure CDN

Marc Jacobs modernizes its back office in high style

Marc Jacobs, the global fashion house, faced a decentralized purchasing model and very high invoice volume (more than 54,000 invoices a year and roughly 50 new vendors a week), which led to lost or delayed bills, poor visibility into spend, and slow approvals. To modernize accounts payable the company implemented MediusFlow integrated with Microsoft Dynamics AX and deployed in the cloud—leveraging Microsoft Azure CDN and other Azure services—to centralize, digitize, and automate its supplier invoice workflow.

Using MediusFlow on the Azure platform (Logic Apps, Azure SQL Database, Blob storage, Redis Cache, etc.) and integrating with Dynamics AX, Marc Jacobs achieved fast deployment (21 days to go‑live), automated routing for 93% of invoices, and cut invoice processing lead time from 45 days to 11. The solution delivered break‑even in under a year, mobile approvals and real‑time visibility into spend, and an expected $150,000 in productivity gains in the first year—benefits enabled by Microsoft Azure CDN’s scalability, availability, and rapid provisioning.

Marc Jacobs

Maulik Patel

Sr. Manager of IT Finance