Case Study: Federal Trade Commission achieves faster, cost-effective background investigations with MicroPact's entellitrak

Federal Trade Commission - Customer Case Study

The Federal Trade Commission’s Office of Personnel Security, which conducts background investigations for new and transferred employees and contractors, was hampered by a cumbersome, decentralized spreadsheet-and-paper system and found other available systems incompatible with its technical environment. To address this, the FTC turned to MicroPact and its entellitrak Background Investigation solution.

MicroPact implemented entellitrak to centralize investigation data, documents and images for instant access, enabling faster searches, tracking, analysis and reporting. The system provides views of current clearances, past applications and upcoming expirations and stores forms for quick initiation—delivering faster case handling and more cost-effective operations; as the FTC’s Director of Security said, it is “so much faster and easier to track any aspect of any investigation.”

Federal Trade Commission

Charles King

Director of Security