Case Study: National Management Resources Corporation achieves streamlined multi-campus maintenance and enhanced institutional image with MicroMain Corporation

National Management Resources Corporation - Customer Case Study

National Management Resources Corporation, a 25-year provider of maintenance and facilities services for colleges, needed a cost-effective, web-accessible computerized maintenance management system (CMMS) to support hundreds of events, multi-site staff across eight states, fast implementation for new clients, and robust reporting on work orders, costs, productivity and campus-specific issues like vandalism. Dissatisfied with its previous system, National sought a solution that would let students, faculty and staff submit and track work requests online while allowing headquarters to monitor performance centrally.

National selected MicroMain’s web-delivered CMMS (MicroMain XM/XSP) and its Work Request module for its ease of use, scheduling features and ASP pricing model that avoided capital outlay and IT overhead. The result was streamlined online request handling, better preventive-maintenance and event scheduling, consolidated reporting for executives, and improved service delivery that helped win new contracts—meeting the company’s goals for efficiency and client-facing professionalism.

National Management Resources Corporation

Chris Hoppe

Vice President of Business Operations