Case Study: Travis Perkins achieves paperless deliveries and 98% driver adoption with Microlise ePOD

Travis Perkins Tracks Customer Promises And Goes Paperless

Travis Perkins, a nationwide builders’ merchant and retailer, faced inefficient, paper-based delivery processes across its 21 businesses and 19 brands and needed a simpler way to capture customer signatures, improve safety and boost delivery accuracy. To solve this, they selected Microlise’s electronic Proof of Delivery (Microlise ePOD) to replace manual paperwork and give drivers the tools they need.

Microlise deployed Microlise ePOD on more than 2,100 handheld devices (including Zebra TC55 and other platforms), delivering on-screen signature capture, photo and barcode capture, in-cab safety checks and satellite navigation linked to daily schedules. The Microlise solution enabled Travis Perkins to go paperless, achieved a 98% driver adoption rate in a short time, reduced admin overheads and improved delivery accuracy with instantly accessible proof of delivery.

Travis Perkins

Frank Elkins

Divisional Chief Executive Officer, Operations