Case Study: Omnicare Medical Center reduces patient wait time with Microblink BlinkID

Omnicare Medical Center reduces wait time by 83% with Microblink

Omnicare Medical Center, a healthcare provider in Turks and Caicos, faced a severe patient onboarding bottleneck during peak COVID-19 testing. With tourists and locals requiring tests, their manual paper-based form process was slow and limited their testing capacity. They turned to vendor Microblink for a solution using its BlinkID product to automate data extraction from identity documents.

By implementing Microblink's BlinkID on mobile devices, Omnicare could instantly and securely scan patient IDs to auto-populate digital forms, even in field locations with poor internet. This solution reduced the total time to deliver test results by 83%, cutting the process from 90 minutes to 15-20 minutes. Most significantly, Microblink's technology enabled Omnicare to increase its daily testing capacity by 2,810%, from 20 tests per day to a high of 582.

Omnicare Medical Center