Case Study: De Lijn reduces fare evasion with Microblink BlinkID

Microblink & De Lijn team up to reduce fare evasion

De Lijn, a major Flemish public transport company, was facing severe revenue losses and operational inefficiencies due to fare evasion. The challenge was to automate the manual and time-consuming process of writing fines during ticket inspections. Teaming up with Microblink, the company sought to integrate its BlinkID software to quickly and accurately scan passenger IDs.

Microblink's solution involved integrating its BlinkID SDK into the inspectors' mobile Android devices, enabling them to scan identity documents on the spot. This eliminated manual data entry, drastically reduced errors, and sped up the entire fining process. The results were significant: Microblink's technology achieved over 95% data extraction accuracy and operated five times faster than other solutions, allowing inspectors to handle their schedules more efficiently and helping De Lijn reclaim lost revenue.

De Lijn

Kirsten Van Dessel

Project manager