Case Study: Banco Azteca achieves faster mobile onboarding with Microblink BlinkID

How Banco Azteca uses BlinkID to accelerate mobile user onboarding

Banco Azteca, a large digital bank in Mexico, needed to accelerate its digital onboarding process when the COVID-19 pandemic made in-branch visits difficult. The challenge was to find a fast, accurate, and fully digital method for customers to scan and extract data from their identity documents. They partnered with Microblink, seeking a superior alternative to their existing solution for their mobile app.

Microblink implemented its BlinkID product, which automates the capture and data extraction from over 2,500 identity documents. The solution operated five times faster than alternatives and achieved over 95% accuracy. This resulted in a frictionless mobile sign-up process that delighted customers, with the bank now scanning over four million documents annually and expanding its use of Microblink's technology.

Banco Azteca

Francisco León

IT Director