Case Study: Pie VAT achieves faster digital VAT refunds with Microblink’s BlinkID

Digital VAT refund solution Pie Systems uses BlinkID to deliver hassle-free ID scanning

Pie Systems, a provider of a digital VAT refund application called Pie VAT, faced the challenge of streamlining the historically long and frustrating tax-free shopping process for tourists. The inconvenient, in-person system was a deterrent, and their new app required a highly reliable and intuitive method for scanning and extracting data from a wide variety of global identity documents to ensure a frictionless user experience. They turned to vendor Microblink to integrate its BlinkID solution to solve this critical need.

By implementing Microblink's BlinkID, Pie VAT gained a fast and accurate document scanning tool that supports over 2500 ID types and achieves over 95% data extraction accuracy. This integration provided tourists with a simple, foolproof way to authenticate their identity within the app, leading to an 8x growth for Pie Systems and a 50% faster submission experience. The partnership with Microblink was instrumental in helping Pie VAT become the highest-rated tax free provider.

Pie VAT

Sunny Long

Co-founder & Global CEO