Case Study: Office Essentials achieves 40% increase in efficiency and 50% faster deliveries with MICHELIN Connected Fleet

How Masternaut helped Office Essentials’ with a user-friendly way to ensure efficient deliveries and a collated report on daily visits

Office Essentials, a one‑stop supplier of furniture, print solutions and office supplies with a next‑day delivery promise, needed better control of its delivery fleet and a more reliable way to record sales rep visits. To solve missed information on call sheets and reduce wasted travel time, Office Essentials engaged MICHELIN Connected Fleet for a telematics/vehicle‑tracking solution.

MICHELIN Connected Fleet deployed a web‑based vehicle tracking and scheduling system with automated reporting and driver alerts, replacing manual call sheets and enabling real‑time dispatch of nearby drivers. The solution delivered a 40% increase in efficiency, cut delivery times by over 50% (with vans returning up to two hours earlier to allow second runs), automated daily print‑outs and improved driver safety and fuel costs.

Office Essentials

Garry Baker

Operations Director