Case Study: Gilbert's Transport improves fleet visibility and customer service with MICHELIN Connected Fleet

Gilbert's Transport - Customer Case Study

The customer, Gilbert's Transport, is a family-run logistics business that needed a user-friendly system to track its vehicles and maintain its reputation for reliable, timely deliveries across the country. To address this challenge, they partnered with MICHELIN Connected Fleet (formerly Masternaut) and implemented its Masternaut Connect solution.

The solution from MICHELIN Connected Fleet provided live vehicle tracking and traffic updates, enabling Gilbert's Transport to give customers accurate delivery estimates and reroute drivers efficiently. The system also allowed for the monitoring of driver behavior and break times, leading to reduced fuel costs and improved vehicle condition. The owner reported that the system was user-friendly and the implementation was seamless, solidifying their ability to provide first-class service.

Gilbert's Transport

Joanne

Gilbert's Transport