Case Study: Balfour Beatty Fleet Services achieves improved driver safety and fleet efficiency with MICHELIN Connected Fleet

Balfour Beatty Fleet Services - Customer Case Study

Balfour Beatty Fleet Services (BBFS), part of the global infrastructure group Balfour Beatty, operates the ninth largest fleet in the UK with close to 8,000 cars, LCVs, HGVs and specialist vehicles. Faced with widely varying telematics needs across regions, divisions and Operating Companies, BBFS needed a centrally managed, best‑value telematics framework that could be tailored to different vehicle types and operational requirements — a challenge addressed by MICHELIN Connected Fleet.

MICHELIN Connected Fleet delivered a full portfolio of solutions including driver behaviour tools, asset tracking for plant and machinery, traditional telematics and dedicated project management and consultancy to match each OpCo’s needs. The rollout produced measurable benefits: positive driver‑behaviour change, opportunities for fuel‑cost reduction, improved operational control and ROI across multiple areas, and strengthened the Group’s “Zero Harm” safety culture; BBFS also highlighted MICHELIN Connected Fleet’s strong support and project management.

Balfour Beatty Fleet Services

Robert Lindsay

Driver Risk Manager, Fleet Services