MiaRec B2B Case Studies & Customer Successes

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MiaRec offers Automated Quality Management and Conversation Intelligence solutions for contact centers worldwide. Their platform is designed to automate workflows, save cost, boost efficiency, enhance customer experience, grow revenue, and drive digital transformation. With MiaRec, contact centers gain full visibility into their performance and can transform inaccessible call center data into valuable customer insights, all while ensuring compliance.

Case Studies

Showing 2 MiaRec Customer Success Stories

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How Advantage Reserve Gained Full Visibility into Agent Performance, Eliminated Outsourced QA, Improved Scores by 12%, and Saved Over 800 Hours Annually with MiaRec

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From Limited Manual QA to Full Visibility, Proactive Coaching, and Enhanced Customer Support

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