Case Study: Trenord becomes a digital mobility platform with Mia-Platform

The digital platform for mobility in Lombardia

Trenord, the primary railway service in Italy's Lombardy region, faced the challenge of aggregating complex and disparate data from across its business areas to transform from a traditional railway company into a digital mobility platform. They partnered with Mia-Platform to create a unified digital platform that could centralize this data and power a new, comprehensive mobile application for their passengers.

Mia-Platform designed and implemented a solution that consolidated Trenord's planned and real-time route data, developed new services, and built a user-friendly app. The results were significant: the app launched within six months and quickly reached 800,000 downloads with over 50,000 daily active users. Mobile ticket sales surpassed those on the website, and the platform's flexible API-first approach enabled new commercial agreements, such as with Moovit, with minimal additional investment. Mia-Platform provided the technology and expertise that allowed Trenord to become a data-driven company and continuously innovate its digital services.

Trenord

Massimo Pasquini

Head of Digital Communication & Social Network