Mi9 Retail
27 Case Studies
A Mi9 Retail Case Study
PEPCO is a fast-growing European apparel and home-goods retailer (about 1,000 stores across five countries and ~7,000 associates) expanding at roughly 200 new stores per year. Its legacy planning tools—largely Excel and home-grown systems—could not scale to support rapid store openings, accurate demand forecasting or efficient allocation, threatening like‑for‑like sales and operational control.
PEPCO implemented the Mi9 Retail suite (Demand Forecasting, Inventory Planning, Replenishment & Order Planning, and Allocation) in a phased pilot and rollout. The new system cut fashion stock levels by 15%, raised core-product availability from 96% to 98%, reduced the need for extra resources, improved like‑for‑like sales, and provided better visibility into lost sales—enabling a 15‑person planning team to manage large-scale expansion efficiently.
Michal Wal
Allocations Manager