Case Study: Nashua achieves 95% product availability and 50% sales growth with Mi9 Retail

Nashua Increases Product Availability by 95% Using Mi9 Retail

Nashua, a leading supplier of office automation systems serving more than 55 dealer franchises and carrying over 11,000 SKUs, faced chronic inventory challenges from manual purchase-order generation and Excel-based stock management. Monthly-only analysis, a replenishment report that took three days to produce, frequent backorders and poor franchise-level visibility led to stock-outs, over $1M in redundant write-offs and product availability around 70%.

Implementing Mi9 Retail Demand Forecasting and Inventory Planning automated replenishment and exception reporting, enabling daily forecasting and proactive replenishment. Within weeks availability rose to 90% and reached 95% in five months, stock-outs were halved, replenishment reporting moved from a three-day monthly task to daily runs, and improved availability contributed to a 50% sales increase while trimming redundant inventory.

Nashua

Kathy Allan

Logistics Manager