Case Study: Ackermans cuts excess stock 10% and boosts sales 5% with Mi9 Retail Demand Forecasting

Mi9 Retail Provides Visibility Into Premier Retailer’s Stock Mix

Ackermans, a South African family-focused retailer founded in 1916 with more than 450 stores, was struggling with frequent and lengthy stock-outs, poor product-mix visibility and inaccurate forecasting. Inventory planning relied on a legacy, nonintegrated process that forecasted at the style level rather than by SKU (e.g., sizes), leaving stores with too much of the wrong items, too little of the right ones, and reactive ordering that couldn’t account for supplier lead times or exceptions.

Ackermans implemented Mi9 Retail Demand Forecasting to provide bottom-up and top-down visibility into SKUs, standardize forecasting, and align warehouse and store replenishment with actual demand and lead times. The solution improved procurement and collaboration between planners and buyers, streamlined ordering, reduced stock-outs and delivered measurable results: a 10% reduction in excess stock and a 5% increase in product sales.

Ackermans

Bouwer Strydom

Planning Manager, Children’s Special Business Unit Planning Manager, Children’s Special Business Unit