Case Study: Kathmandu achieves integrated retail planning and 10% reduction in in-store stock with Mi9 Retail

Kathmandu Embarks on a Journey Towards Integrated Retail Planning

Kathmandu, a leading outdoor and adventure retailer with 160 stores across New Zealand, Australia and the UK plus a growing e‑commerce business, was constrained by a legacy forecasting and planning platform that relied on Excel. The system lacked visibility and automation, leading to inefficient, time‑consuming processes, missed stock issues and limits on the company’s growth plans across channels and store formats.

Kathmandu implemented Mi9 Retail’s Assortment & Item Planning, Demand Forecasting, Inventory Planning and Replenishment to create an integrated, end‑to‑end planning environment. Within 18 months they reduced in‑store stock by about 10%, improved pre‑clearance sell‑through and stock turns, cut stock‑outs, and gained faster, more accurate planning (no more Monday downtime), better inventory composition by store performance and improved cash flow.

Kathmandu

Caleb Nicolson

General Manager Supply Chain