Case Study: ABC Fine Wine & Spirits achieves reduced out-of-stocks and increased sales with Mi9 Retail's demand planning solution

ABC Fine Wine & Spirits Shares the Secrets to Successful Demand Planning

ABC Fine Wine & Spirits, Florida’s largest privately owned wine and spirits retailer with roughly 125 stores, struggled with a homegrown, hand-keyed replenishment system. That manual approach left popular and rare SKUs either out of stock or overstocked, tying up capital and relying on store managers’ intuition for display-driven orders.

After deploying Mi9 Retail’s automated demand forecasting, planning, replenishment, and allocation solution, ABC gained smarter forecasts that account for seasonality, promotions and pack configurations, plus lost‑sales reporting. The result: drastically reduced out‑of‑stocks and lost sales, higher GMROI and sales lifts on previously troubled SKUs, faster replenishment workflows, lower inventory and warehouse costs, and automated vendor ordering.

ABC Fine Wine & Spirits

Jennifer Petrash Jessen

Demand Planning Manager