Case Study: Middlesbrough Council improves compliance and workforce development with MHR iTrent

Middlesbrough Council streamlines learning for 3,500 employees with MHR

Middlesbrough Council, a local government body supporting 3,500 employees, faced a challenge in managing mandatory learning and workforce data across diverse roles. Manual processes and disconnected systems created administrative burden and made it difficult to meet growing compliance requirements strategically. They partnered with vendor MHR to find a smarter solution, leveraging their existing iTrent HR and payroll platform.

MHR implemented a solution by integrating learning management directly into the iTrent system, creating a single source of truth. This automated HR processes, synchronized data, and provided self-service learning. The results for Middlesbrough Council included significantly reduced manual administration, strengthened compliance with real-time reporting, and an enhanced employee experience, equipping managers with better insights for decision-making.

Middlesbrough Council