Case Study: Dumfries and Galloway College achieves greater self-service and reduced HR administration with MHR People First

Dumfries and Galloway College modernises HR for 250 staff with MHR

Dumfries and Galloway College, serving approximately 5,000 students and 250 staff, faced challenges in managing HR processes across its diverse workforce. The college needed a modern HR platform to provide managers with greater visibility, improve the employee experience, and reduce the administrative burden on its HR team. They sought a solution from vendor MHR that would ensure a smooth implementation and enable internal teams to become self-sufficient.

MHR implemented its People First platform to replace the college's previous iTrent system. Working closely with MHR's configuration team, the college ensured the solution was tailored to its requirements, with a focus on knowledge transfer for self-sufficiency. The results included increased manager self-service, reduced HR administration and routine enquiries, improved employee engagement, and strong user adoption across the organization.

Dumfries and Galloway College