Case Study: Delt Shared Services achieves 99.9% payroll accuracy with MHR iTrent

Delt Shared Services achieves 99.9% payroll accuracy with MHR

Delt Shared Services delivers payroll, pensions, and HR services to over 30 public sector organizations. After a previous solution failed to support the complexity of its shared services model, leading to manual workarounds and payroll errors, Delt needed a scalable platform from a trusted partner to maintain accuracy and compliance.

Delt selected MHR and its iTrent platform to automate its complex payroll and pension processes. Working with MHR's implementation team, Delt achieved a successful rollout. The results included 99.9% payroll accuracy from the first go-live, 90% adoption of self-service, reduced manual administration, and the establishment of a scalable platform for future growth.

Delt Shared Services