Case Study: Alpine Refrigeration achieves streamlined operations and 2-minute invoicing with mHelpDesk

How Alpine Refrigeration Streamlined Their Operations Into One Tool

Alpine Refrigeration is a six-person refrigeration and air-conditioning service in Melbourne, Florida, that was running scheduling on Google Calendar and using pen-and-paper job tickets. Those manual, disjointed processes created inefficiency, disorganization, and higher overhead, prompting the office manager to seek a cost-effective all-in-one solution.

By adopting mHelpDesk, Alpine centralized estimates, work orders, dispatching, invoicing, QuickBooks integration and mobile payments into a single system. The team now invoices customers in under two minutes, reports a 100% streamlining of invoicing, improved office-to-field communication, and lower overhead from faster, more organized operations.

Alpine Refrigeration

Terry Brady

Office Manager