Case Study: Hot Springs Health cuts invoice processing time by 50% with MHC NorthStar

Streamlining Healthcare Invoice Processing for Faster Payments and Improved Transparency

Hot Springs Health, a healthcare provider, was struggling with outdated systems and manual accounts payable processes that made invoice handling slow, hard to track, and difficult to audit. Manually processing a single invoice could take up to a week, and limited visibility into invoice status created delays and inefficiencies. MHC Software’s MHC NorthStar was introduced to help modernize and streamline these AP workflows.

With MHC Software’s NorthStar solution, Hot Springs Health automated invoice capture, approvals, document retrieval, and ACH payment processing, giving staff immediate notifications and better dashboard visibility. The result was a major efficiency gain: invoice processing time dropped by more than 50%, from about a week to two or three days, while reducing errors, improving vendor relationships, and simplifying future automation needs like 1099 processing.

Hot Springs Health

Cindy

AP Manager