Case Study: State of New Hampshire achieves streamlined procure-to-pay and faster, more accurate AP processing with MHC Software

State of New Hampshire - Customer Case Study

The State of New Hampshire was dealing with slow, paper-based procure-to-pay processes that caused delays, compliance gaps, poor visibility, errors and extra costs. To address these challenges, the State engaged MHC Software to implement its procure-to-pay automation solution, leveraging accounts payable (AP) invoice automation, web forms, workflow, OCR capture and vendor document portals.

MHC Software deployed a streamlined P2P workflow—OCR-powered invoice capture, electronic routing and approvals, PO and vendor self-service portals, and automated payment generation (including ACH)—to automate requisitioning, purchasing, receiving, invoicing and payments. The solution delivered measurable improvements: reduced manual data entry, faster and fewer late payments, stronger financial controls, increased visibility and productivity across requestors, buyers, approvers and AP processors, and improved vendor relationships, with the State reporting broad efficiency gains in processing, auditing, approving and vendor interaction.

State of New Hampshire

Ellen Chase-Lucard