Case Study: State of New Hampshire achieves fast ROI & streamlined AP with MHC Software's Image Express

Go Green, Streamline AP & Achieve Fast ROI With MHC

The State of New Hampshire, which manages a $5+ billion budget across 65 agencies and processes about 42,000 accounts payable transactions per month, struggled with slow, multi‑touch AP workflows that required hardcopy invoices to be copied and handed off up to 15 times. To resolve this, the State engaged MHC Software to deploy MHC Image Express (integrated with Infor Lawson), complementing its existing MHC Document Express output capabilities.

MHC Software implemented MHC Image Express in a phased rollout (launched March 2010, live July 2010), embedding invoice images and approver links into Lawson so approvers can view documents in one click; by the end of 2011, 95% of AP volume was processed via MHC imaging and the solution paid for itself in seven months. The deployment reduced AP processing costs and cycle times, improved visibility and auditability, enabled faster vendor payments and a statewide shared‑services model, and delivered quantifiable environmental benefits—over 9 tons of paper saved, 23,000 gallons of gasoline avoided, 2,230 pounds of greenhouse gases prevented, and 177,000+ gallons of wastewater conserved.

State of New Hampshire