Case Study: Leading IT and Business Consulting Services Firm achieves 90% faster document creation with MHC NorthStar CCM

Global IT Firm Scales the Document Automation Capabilities of Its Payment Platform

A leading IT and business consulting services firm, which serves clients globally and offers a SaaS payments solution for financial institutions, was struggling to scale its document automation for payment-related documents like SWIFT forms, confirmations, and regulatory reports. Its legacy process relied on outdated Word and RTF-based tools, creating inefficiencies, manual work, and limited scalability across markets.

The firm integrated MHC Software’s MHC NorthStar CCM into its payment platform to streamline document creation, support template customization, and improve compliance. With MHC Software’s solution, simple SWIFT forms can now be generated in one second, complex 30-page documents are processed in seconds, template revisions are 67% faster, and document creation time has been cut by over 90%.