Case Study: Essilor International Achieves 100% Straight-Through Processing with MHC NorthStar CCM

Essilor International cuts infrastructure costs by 65% with MHC Software

Essilor International, a global manufacturer of ophthalmic lenses, faced significant challenges with its legacy document output system. Frequent rendering and printing failures caused up to 85% of vital print jobs to be lost daily, requiring extensive manual reprocessing and causing major operational disruptions. To address this, Essilor turned to vendor MHC Software and implemented their MHC NorthStar CCM solution to stabilize and streamline their high-volume printing processes.

By deploying MHC NorthStar CCM, Essilor achieved 100% straight-through processing, eliminating failed documents and manual rework. The solution reduced their infrastructure costs by 65% and allowed them to cut their support team from 14 to 2 resources. MHC Software's platform provided the stability and scalability Essilor needed, improving delivery times from days to milliseconds and enabling a more efficient global rollout.

Essilor International