Case Study: CoxHealth cuts AP processing time in half with MHC Software

CoxHealth cuts AP processing time in half with MHC

CoxHealth, a large not-for-profit healthcare system, faced challenges with its outdated accounts payable processes. Their systems lacked visibility, created manual bottlenecks, and placed a heavy burden on IT, making it nearly impossible to scale operations without adding staff. They partnered with MHC Software to implement MHC's AP automation solution to streamline invoice processing and integrate seamlessly with their Infor Lawson ERP system.

By implementing MHC's automation platform, CoxHealth gained on-demand check printing, automated invoice routing, and user-friendly document imaging with OCR. The results were significant: invoice processing time was cut in half, allowing CoxHealth to redeploy two staff members to more strategic work without adding new hires despite increased volumes. Additionally, MHC's solution provided immediate self-service access to tax documents, with 50% of staff now accessing W-2s and 1095s electronically.

CoxHealth