Case Study: City of Greensboro achieves outstanding customer service with MHC Software

City of Greensboro - Customer Case Study

The City of Greensboro needed a reliable, flexible content-management and document/transaction automation solution that would integrate with its existing enterprise systems and provide strong ongoing support. To meet that need they engaged MHC Software, using MHC Software’s content management and document/transaction automation platform (cloud or on‑premise) to centralize critical information and streamline document workflows.

MHC Software implemented its light-weight, high-impact solution, integrating with the city’s systems, reducing manual document processing and centralizing information assets for easier access and maintenance. The City of Greensboro praised MHC Software’s customer service, and the deployment delivered clear operational improvements — faster document generation, higher staff productivity, and improved stakeholder satisfaction — while positioning the city for future growth.

City of Greensboro