Case Study: Wounded Warrior Project achieves strategic alignment and data-driven impact with MGT

Wounded Warrior Project unifies 21 programs and 100,000 veterans’ outcomes with MGT

Wounded Warrior Project (WWP) faced significant challenges as it grew, including fragmented data across 21 programs, inconsistent service delivery for veterans, and a lack of infrastructure to measure its impact. Internally, change fatigue and departmental misalignment hindered progress. To address these strategic and operational issues, WWP turned to the consulting services of vendor MGT for support.

MGT implemented a multi-phase solution focused on strategic planning, data systems, and program alignment. This involved creating a 5-year strategic plan, establishing a new Strategy, Innovation, and PMO office, and developing a holistic impact measurement framework. The results provided WWP with a unified framework for accountability, a robust data infrastructure to track outcomes at scale, and the ability to deliver more tailored, customer-centric programming to warriors, ensuring a sustainable transformation.

Wounded Warrior Project