MEX
40 Case Studies
Case Study: Queensland Sugar Limited achieves faster system performance and optimised multi-site maintenance with MEX Data Hosting
A MEX Case Study
Queensland Sugar Limited - Customer Case Study
Queensland Sugar Limited (QSL) is a leading Australian raw sugar exporter operating six bulk terminals that needed to better manage multi-site maintenance and eliminate slowdowns in its MEX maintenance software when multiple users logged in. Working with vendor MEX, QSL used MEX Regions to keep each terminal’s data separate and later pursued a hosted service to address persistent system performance issues.
MEX implemented MEX Data Hosting and the regional configuration to organise assets, work orders, preventative maintenance schedules and KPI dashboards by site. As a result, QSL reports a “big increase in system performance,” can support multiple concurrent users without slowdown, finds new-user setup much easier, and has relied on MEX Hosting for four years with no significant issues—enabling more optimised maintenance across all terminals.
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