Case Study: PT. Parts Sentra Indomandiri achieves faster, more efficient maintenance and streamlined parts management with MEX

PT. Parts Sentra Indomandiri - Customer Case Study

PT. Parts Sentra Indomandiri (PSI Drilling) is a mineral exploration drilling company based in Balikpapan that operates a growing, 24/7 fleet across multiple Indonesian sites. To manage a broad asset base — up to 27 drill rigs, 18 rod carriers, compressors, vehicles and multiple workshops — they adopted MEX in September 2011, primarily using the MEX Stores Module to address spare-parts control, work orders and maintenance record-keeping.

MEX implemented a comprehensive CMMS with an expansive asset register and stores cataloguing across four sites, enabling maintenance staff to quickly locate assets, issue work orders and allocate part costs to equipment entries. As a result, PT. Parts Sentra Indomandiri saw faster, more efficient maintenance operations, simpler access to maintenance history, improved spare-parts availability and clearer financial reporting and KPI tracking — benefits that MEX reports have outweighed minor international invoicing currency issues.

PT. Parts Sentra Indomandiri