Case Study: MSS Safety achieves doubled productivity and rapid compliance reporting with MEX Maintenance Software

MSS Safety - Customer Case Study

MSS Safety, a South Australian Registered Training Organisation that supplies and services high‑risk safety equipment, faced inefficient, paper‑based maintenance processes and fragmented spreadsheets that made tracking service intervals and asset histories slow and error‑prone. To solve this, MSS implemented MEX Maintenance Software, using the Preventative Maintenance module, Work Orders and Inspection Work Orders, barcoding and the MEX iOS App to manage inspections, servicing and compliance tasks.

Using MEX, MSS streamlined and automated maintenance workflows—barcoding and the mobile app let technicians access and close jobs on site, while MEX reports enable rapid client compliance uploads. The result: MSS reports producing twice as much work in half the time, turnaround on tasks reduced from days to hours, and compliance reporting delivered in hours rather than months, demonstrating clear productivity and compliance gains from MEX.

MSS Safety

Daren Herring

Proprietor