Case Study: Arohan Financial Services Ltd. achieves stronger leadership development with Mercer | Mettl’s 360View

Arohan Financial Services gains 360-degree feedback for 3 stakeholder groups with Mettl

The customer, Arohan Financial Services Limited, sought to strengthen its employee development by establishing a holistic feedback culture. Their core challenge was to find a robust 360-degree feedback tool that could provide unbiased, insightful, and actionable data to inform learning initiatives and leadership development. They partnered with the vendor Mettl and utilized their 360-degree feedback software, Mercer | Mettl 360View.

Mettl implemented its customizable 360View solution, which included tailored competency mapping and facilitated feedback from supervisors, peers, and stakeholders. The solution generated high-quality reports that revealed individual strengths, blind spots, and development areas, leading to structured Individual Development Plans. The results included remarkable awareness of leadership styles across the senior management, widespread acceptance of the feedback process, and the initiation of targeted developmental discussions and interventions, setting a foundation for future Assessment Center Development Center exercises.

Arohan Financial Services Limited