Case Study: Healthcare Company achieves 100% connectivity and safe delivery of temperature-sensitive medication with MetTel Single SIM

MetTel Single SIM Ensures Safe Delivery of Temperature-Sensitive Medication

Healthcare Company, a long-standing distributor of pharmaceuticals and provider of home healthcare products, needed to ship temperature-sensitive medication nationally and globally using a self-refrigerated, cloud-connected shipping box from a temperature control technology partner. During testing the box’s cellular radio lost connectivity in portions of the journey, leaving temperature and GPS data blind and risking spoiled medication—so the Healthcare Company turned to MetTel and its IoT Single SIM to achieve continuous monitoring.

MetTel implemented its Single SIM, which intelligently roams across 650+ carriers in 165 countries, delivering 100% connectivity in tests and across live shipments. MetTel also customized device network-search programming to speed attachment and preserve battery life; the rollout grew from 2,000+ devices in phase one to over 3,000, enabling continuous temperature visibility, reduced medication waste and significant cost savings (with some shipments valued up to $30,000), and a more sustainable, reusable shipping workflow.