Case Study: BJ's Restaurants and Brewhouse achieves 43% communications cost savings and centralized communications management with MetTel

BJ's Restaurants and Brewhouse - Customer Case Study

BJ's Restaurants and Brewhouse, a Huntington Beach–based food and beverage chain, needed a stronger nationwide footprint to expand into new geographies while eliminating overspending on extraneous services, stabilizing unpredictable tariff-driven costs, and reducing the internal burden of managing multiple communications vendors. They engaged MetTel for bill consolidation and a communications management platform to address these challenges.

MetTel executed seamless onboarding with continuous uptime, deployed an onsite crew to audit inventory and decommission unnecessary services, migrated business lines across 150 locations, consolidated all lines into a single portal, and implemented wholesale pricing with a rate‑lock protection plan. As a result, MetTel helped BJ's Restaurants and Brewhouse gain control of their communications, realize 43% savings over time, stabilize monthly charges, and grow their inventory with MetTel by 100X.

BJ's Restaurants and Brewhouse