Case Study: KAYAK improves remote team collaboration with MetroRetro

KAYAK removes blockers and streamlines remote collaboration with MetroRetro

The travel company KAYAK, which helps millions of travelers make decisions, faced challenges with communication barriers and efficient idea generation across its remote teams. To solve this, they implemented MetroRetro's product, Spreo, to create a shared understanding and remove blockers for their teams.

Using MetroRetro's Spreo, the team created a dynamic visual map of their internal workflow, which provided greater visibility over complex processes and pipelines. This allowed them to pinpoint areas for improvement, build and improve their processes, and more clearly see upcoming work, ultimately removing blockers and leading to more productive meetings.

KAYAK