Case Study: Kivo Health gets clinical notes in seconds with Metriport

How Kivo Uses Metriport's Dashboard to Get Clinical Notes in Seconds

Kivo Health, a remote pulmonary rehabilitation care platform, faced significant delays in patient onboarding and treatment due to a manual process for retrieving patient medical records. This process, which relied on faxes and phone calls, often took days or weeks and sometimes resulted in incomplete information, hindering their ability to provide timely care. This challenge led them to seek a solution from vendor Metriport, starting with its dashboard.

By implementing Metriport's dashboard, Kivo's providers were able to instantly retrieve and search comprehensive patient clinical notes. This eliminated the previous administrative burdens and delays. The solution significantly improved the patient onboarding experience, allowing for quicker and more efficient treatment. Metriport's tools, including a keyword search function, saved countless hours and helped prevent patient churn, ultimately contributing to improved patient outcomes.

Kivo Health

Victor Sadauskas

CEO and Co-Founder