Case Study: Top Entertainment Company achieves digital GRC transformation and €10M+ in measurable benefits with MetricStream

Top Entertainment Company Digitally Transforms Internal Audit, Risk, and Compliance Management to Thrive on Risk With MetricStream

An award-winning entertainment powerhouse headquartered in Athens, with more than 4,300 retail outlets, faced manual, siloed risk, audit, and compliance processes that made it difficult to map risks to organizational units, processes, and assets. Time-consuming audits, fragmented risk assessments across thousands of stores, and repetitive manual tasks hindered decision-making and strained resources.

The company implemented MetricStream’s integrated GRC suite (internal audit, enterprise risk, and compliance management) on the MetricStream Platform running on AWS, with RPA and Tableau analytics, and trained users before roll-out. The solution digitized audit engagements, created a unified risk taxonomy and real-time dashboards, and automated data collection—delivering more than €10m in measurable benefits, 200+ risk assessments annually, 4x lower internal audit costs as a percentage of revenue, 80% faster issue closure, doubled audit productivity, and monitoring across ~25 compliance areas for its stores.