Case Study: Leading U.S. Airline achieves enterprise-wide audit integration and 20–30% cost savings with MetricStream

Safety And Operational Audit Solution For An Airline

A major U.S. airline—one of the world’s largest by passenger miles and fleet size—faced growing regulatory and operational pressures to meet FAA, IOSA and ATOS/CASS requirements across a complex, global operation. Auditing was fragmented across paper, spreadsheets and point solutions, creating long cycle times, rising direct and indirect costs, inconsistent data, weak decision support, and difficulty demonstrating risk-based compliance for maintenance, flight and ground operations.

MetricStream deployed an enterprise-wide audit management solution providing risk-based checklists, end-to-end online workflows, integrated corrective actions, and an offline briefcase for remote field audits. The platform consolidated global audits across departments and suppliers, standardized data collection and reporting, and improved collaboration and real-time decision making—eliminating errors and inconsistencies and delivering estimated operational efficiencies and cost savings of roughly 20–30%.