Case Study: Prominent European Financial Institution achieves stronger risk awareness, agility, and resilience with MetricStream Operational Risk Management

Prominent European Financial Institution Strengthens Risk Awareness, Agility, and Resilience With MetricStream ORM

A prominent European financial institution created a new risk prevention and compliance function to replace manual, basic operational risk management processes and improve its ability to manage emerging technology risks. To support this effort, it chose MetricStream Operational Risk Management (ORM), part of the BusinessGRC product line, after evaluating 60 vendors, seeking a more integrated, automated, and user-friendly solution.

MetricStream implemented a centralized ORM framework with a standardized risk taxonomy, unified risk data, and clear roles and responsibilities across the lines of defense. As a result, the institution advanced its risk maturity from basic to advanced in two years, improved risk visibility and accountability, and gained faster, more efficient risk identification, assessment, monitoring, and reporting through dashboards, heat maps, and analytics.