Case Study: World’s Top Pharmaceutical Company achieves 1‑week third‑party onboarding and scalable 10,000+/year supplier screening with MetricStream

Pharmaceutical Major Accelerates Third-Party Screening, Assessment, and Onboarding with MetricStream’s Cloud-based App

One of the world’s leading pharmaceutical companies—focused on researching, developing, manufacturing, and marketing new medications—needed to rapidly expand and onboard thousands of third parties for its US operations while minimizing compliance and reputational risk. The firm aimed to onboard most vendors in 1–2 weeks (critical ones in 1–2 days) but was hampered by fragmented, manual processes, multiple stakeholders, no centralized governance, and an unsustainable approach to diverse screenings and due diligence.

The company implemented MetricStream’s cloud-based Third-Party Management App, integrated with its Master Data Management system and deployed on MetricStream’s private GRC Cloud, to automate profiling, segmentation, screening, assessments, qualification, and monitoring. The solution centralized third-party data, accelerated assessments and approvals, enabled onboarding in about one week, supports scaling to 10,000+ suppliers per year (and 25,000 users for US operations), and provides ongoing ABAC monitoring and improved visibility for faster, more informed risk decisions.