MetricStream
175 Case Studies
A MetricStream Case Study
A large, global business-communications company with extensive distributor and reseller networks needed to strengthen Sarbanes‑Oxley and enterprise risk management across its subsidiaries. Its legacy approach was fragmented and manual—control groups worked in silos, reporting and analytics were limited, issue tracking relied on a vulnerable MS Access database, and the supply‑chain quality (SCAR) process was not integrated—making compliance, change management, and executive visibility difficult.
After a competitive evaluation the company deployed MetricStream in under nine weeks to replace its legacy systems, centralizing controls, standardizing testing, implementing a document repository and change controls, automating issue management, and adding SCAR/CAPA and ComplianceOnline capabilities. The rollout cut compliance time and cost, enforced consistent financial and operational controls, improved collaboration and operational testing, and delivered dashboards and heat maps that increased transparency, reduced non‑compliance risk, and boosted executive and stakeholder confidence.
Paul Hooper
Chief Information Officer