Case Study: Leading Stock Exchange and Financial Information Company achieves a unified operational risk and resilience framework with MetricStream

MetricStream Helps Leading Stock Exchange and Financial Information Company Unify Operational Risk and Resilience Framework

A leading, long-established stock exchange and global financial markets data provider faced fragmented operational risk and resilience programs across its three business groups—each using manual processes, different taxonomies, and legacy systems—creating redundancies, poor collaboration, and limited visibility needed to meet regulatory expectations and deliver resilient services to customers.

The firm selected MetricStream BusinessGRC to implement a unified GRC framework—standardizing taxonomy and creating a centralized risk repository while deploying modules for operational risk, resilience, compliance, policy, business continuity, third‑party and SOX management. The implementation broke down silos, automated workflows, enabled real‑time reporting and analytics, supported stress testing and scenario planning, and improved regulatory oversight, resulting in stronger governance, better decision‑making, reduced operational issues and costs, and more resilient customer services.